
Personal plan customers have access to 24/7 chat support, but live chat is unavailable for Mozy’s free account. Mozy offers its 24-hour phone support only to MozyPro users. These services start at $9.99 per month for 10 GB. Features on Mozy’s business service include server support, 24-hour phone support, a customized company domain, and admin control capabilities.
#MOZYPRO PLANS UPGRADE#
You can upgrade to a professional plan at any time and you will not need to re-upload files. MozyPro plans offer a 30 day free trial. In addition to personal online storage plans, Mozy also offers a MozyPro plan for those needing business-level backup service. Mozy is compatible with both Macs and PCs and offers both iPhone and Android apps.

Additionally, they’ll let you go back as far as 30 days to restore any deleted information. Mozy’s “Restore Wizard” is a program that will help you restore lost files to their proper place on your computer. Note that Mozy does not offer file sharing that lets you easily share files.

Mozy allows you to save multiple versions of the same files at different points in time, so that you can access previous versions of your work at any given point. Mozy does not run continuously and instead performs incremental backups, which help saves your bandwidth by saving only new or updated files and not backing up your entire computer every time. The program will then run in the background and perform off-hours automatic backups that you can schedule. Mozy works by giving you downloadable backup software for your computer, which will prompt you to select only the types of files you want backed up, such as music, photos, Word docs, email contacts, etc.
